Cannabicity logo Schenectady NY

Frequently asked questions

Your Burning Questions, Our Green Answers. Elevate your CBD experience!

Cannabicity logo Schenectady NY
  • Cannabicity is open and ready to serve your needs for your best CBD lifestyle each Tuesday through Friday from 9 AM – 3PM, barring major holidays.

  • You can browse our retail store at your leisure. You must be 18 years old to purchase most CBD products, and 21 years old to purchase vape devices and cartridges, rolling papers and other smoking paraphernalia.

    To purchase items, please bring a valid, unexpired government photo I.D. which certifies your age. This may include:

    -A state-issued driver’s license or non-driver identification card.

    -A federal photo identification card or an I.D. issued by another state’s government, the District of Columbia, a territory of the United States or a provincial government of Canada.

    -A passport issued by the United States or another country.

    -A valid United States military photo I.D.

  • Currently, Cannabicity accepts cash and pin-debit transactions. All online pre-orders will pay at pick-up. Cannabicity also offers an ATM on-site.

  • Due to the human use and perishable nature of CBD products and lifestyle products, we do not accept returns for most CBD and hemp-based products and paraphernalia, such as topicals, creams, edibles, tinctures, glass, rolling papers, vape liquid, and other similar products. However, we make every effort to address complaints or issues with any product sold at Cannabicity. Please get in touch with us or visit our store and bring the product with you to report such issues.

    Certain limited products may be eligible for return under store policy, and we strive for complete customer satisfaction with every sale.

  • Experience A Higher State of Being! We encourage you to come in, browse, learn more about our products and the CBD lifestyle, and legally purchase new products that suit your interests. Our knowledgeable staff of product guides will be on the floor to help you select the right product for your needs. Relax in a non-judgmental atmosphere, take photos and get to know us – you’ll see why Cannabicity is one-of-a-kind!

  • High five. Head to our contact page to learn more about our employment opportunities!